FAQ

How to send documents/files to us?

A: Documents can be sent as an attachment of email. However, if your computer fails to send the huge attachment, you can send us dropbox download link. 

 

What storage media do we support?

A: Storage media we support include CD-ROM, DVD-ROM, U disc, movable hard disc, CF card, MMC card, SM card and SD card.

 

Do documents/files support different types of fonts?

A: Our computers dont guarantee to support all types of fonts. To ensure output quality, please turn original draft into route for normal output. Otherwise, please enclose the font file that the draft used.

 

What document/file format do we support?

A: We support different versions of Photoshop, Illustrator, Freehand, CorelDraw, PageMaker, and QuarkXpress etc.Document formats include PSD, AI, FREEHAND, CDR and PDF etc.

 

Do we support Mac and PC?

A: Our company possesses many high-grade MAC and PC, supporting kinds of Mac, PC and Postscript documents.

 

Whats the requirement to image documents?

A: Usually we support image documents in JPG, TIF and EPS format. Since our output equipments only support CMYK,mode, so please change your image documents into CMYK mode. In addition, pay attention to resolution of the images.Generally speaking, good printing quality can be achieved only if resolution above 300dpi.

 

Do we support CTP direct plate-making?

A: Yes! We introduced the newest screen CTP equipments, realizing the process from computer image to zincograph and skipping man-made plate. Thus, distortion reduced and productivity and ultimate printing quality achieved. Of course, filmplate-making printing also welcomed.

 

Can we design for customers?

A: Certainly! We have design department and solid-experienced designers, enabling us to design kinds of artwork according.to customers requirements.

 

What will influence unit price?

A: Order quantity, size, material type and thickness, difficulty degree for production and printing color number etc will affect the calculation of unit price.

 

How long it will take for each order?

A: Commonly it needs two to three weeks, but actual period depends on specific situation (quantity, difficulty of production, etc.).

 

Can cheedad do exportation to overseas?

A: Of course! Our products sell to Southeast Asia, the Occident, Middle East and elsewhere of the world, so we are rich of experience.

 

How to design D.I.Y.?

A: If you create your own design file,please double check the following aspect before uploading:

Computer File Format:

CorelDRAW
Version 9.0 – 12.0
File Format CDR File
Image Requirement CMYK mode, resolution of 300 dpi or above
Font Requirement Must 'Convert To Curve'
IIIustator
Version 7.0 - CS
File Format AI File, EPS File
Image Requirement CMYK mode, resolution of 300 dpi or above
Font Requirement Must 'Create Outline'
Freehand
Version 8.0 - MX
File Format FH File
Image Requirement CMYK mode, resolution of 300 dpi or above
Font Requirement Must 'Convert To Path'
Photoshop
Version 5.0 - CS
File Format JPG File, TIF File
Image Requirement CMYK mode, resolution of 300 dpi or above
Font Requirement Must 'Convert To Shape'

Restriction Of Colors Used

Image mode: CMYK

Use CMYK for color filling

Color standard should refer to the industry CMYK standard, colors appeared on screen (RGB) cannot be used as indication

It is normal that PVC printing has a larger color difference

Others

CHEEDAD.COM shall not be responsible for reviewing the accuracy, reliability, rights or legal liability of the contents submitted for printing.

CHEEDAD.COM makes sure the contents of the product matches that of the original design. But it is normal that PVC printing shows a larger color difference than ordinary paper printing. Products will not be refunded or exchanged due to such reasons.

CHEEDAD.COM only accepts computer files. We do not accept films.